PRIVACY POLICY
"Peppo and Pets" is deeply committed to complying with Spanish regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in art. 9 of Law 15/1999, on the Protection of Personal Data (LOPD) and its Development Regulation, as well as for compliance with the General Data Protection Regulation (RGPD) (EU) 2016/679. In accordance with these regulations, we inform you that the use of our website may require the provision of certain personal data through registration or contact forms, or by sending emails, and that these will be processed by
“Peppo and Pets”, Responsible for the treatment, whose data are:
Company Name: Peppo and Pets, SL
CIF / NIF / NIE: B05273834
Registered Office: C/ San Sebastián, 34 03400 Villena (Alicante)
E-Mail: wow@peppoandpets.com
COLLECTION AND PROCESSING OF DATA
"Peppo and Pets", as Responsible for Treatment, has the duty to inform users of its website about the collection of personal data that may be carried out, either by sending email or by completing the forms included in the website. Only the precise data will be obtained to be able to perform the contracted service, or to be able to adequately respond to the request for information made by the User.
Contact/email forms
Purpose: Respond to your request for information made through our contact form(s).
Legitimation: The legal basis that legitimizes this treatment is the User's consent, which may be revoked at any time.
Transfer of data: Personal data will be processed through our servers, which will be considered the Data Processor. In addition, our email service provider, through which communications will be made, is Google, LLC, through Google Suite.
Mailing list registration forms (newsletter)
Purpose: Sending commercial communications of interest to the User. As established by the LSSICE, "Peppo and Pets" undertakes not to send commercial communications without identifying them as such. For these purposes, the information sent to customers for the maintenance of the existing contractual relationship will not be considered as commercial communication.
Legitimation: The legal basis that legitimizes this treatment is the User's consent, which may be revoked at any time.
Transfer of data: Personal data will be processed through servers managed by Active Campaign, which will be considered the Data Processor.
Customer registration/registration forms
Purposes:
Manage your User registration on our website.
Manage purchases made on our website.
Provide information about the processing and status of purchases.
Historical record of purchases made on our website.
Sending communications via e-mail and/or telephone, in order to inform the User of possible incidents, errors, problems and/or order status.
Legitimation: The legal basis that legitimizes this treatment is the execution of a contract.
Transfer of data: "Peppo and Pets" will not transfer or communicate your data to any third party, except in the cases provided by law or when the provision of a service implies the need for a contractual relationship with a Treatment Manager. Thus, the User accepts that some of the personal data collected is provided to these Treatment Managers (payment platforms, management, intermediaries, etc.), when necessary for the effective performance of the contracted service. The user also accepts that some of the services may be, totally or partially, subcontracted to other people or companies, which will be considered Treatment Managers, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies. privacy, established in their respective web pages. The user may refuse the transfer of their data to the Treatment Managers, by written request, by any of the aforementioned means.
In addition, in those cases where it is necessary, Customer data may be transferred to certain organizations, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspection, etc.
SECURITY MEASURES
Users are informed that, in "Peppo and Pets", the technical and organizational measures have been adopted in accordance with the provisions of the data protection regulations. The personal data collected in the forms are subject to treatment, only, by the personnel of "Peppo and Pets" or the Treatment Managers established here.
Appropriate security measures have been adopted for the data provided and, in addition, all the means and technical measures at its disposal have been installed to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided to us. facilitate.
The “Peppo and Pets” Website also has SSL encryption, which allows the User to securely send their personal data through the website's contact forms.
ACCURACY OF THE DATA
The User declares that all the information provided by him is true and correct and undertakes to keep it updated. The user will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from their falsity. It is important that, so that we can keep the personal data updated, the user informs "Peppo and Pets" whenever there has been any change in them.
EXERCISE OF RIGHTS
The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the user must go, providing documentation that proves their identity (DNI or passport), by email to guau@peppoandpets.com, or by written communication to the address that appears in our Legal Notice. Said communication must reflect the following information: name and surname of the User, the application request, address and supporting data.
The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as the legal representative of the User, providing the documentation that proves said representation.
The user may request the exercise of the following rights:
Right to request access to personal data.
Right to request their rectification (in case they are incorrect) or deletion.
Right to request the limitation of their treatment, in which case they will only be kept by "Peppo and Pets" for the exercise or defense of claims.
Right to oppose the treatment: "Peppo and Pets" will stop treating your data, unless for legitimate reasons or the exercise or defense of possible claims have to continue treating.
Right to data portability: in case you want your data to be processed by another company, “Peppo and Pets” will facilitate the portability of your data in an exportable format.
In the event that consent has been granted for a specific purpose, the user has the right to withdraw the consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If a user considers that there is a problem with the way in which "Peppo and Pets" is handling their data, they can direct their claims to the Security Manager or to the corresponding data protection authority, with the Spanish Data Protection Agency being the indicated in the case of Spain.
DATA CONSERVATION
The personal data of the Users who use the contact or registration form in the newsletter will be processed for the time strictly necessary to attend to the request for information, or until the consent granted is revoked.
For its part, the Client's personal data will be processed until the contractual relationship ends. The period of conservation of personal data will be the minimum necessary, and may be kept until:
4 years: Law on Infractions and Sanctions in the Social Order (obligations in terms of affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 and following General Tax Law (accounting books…)
5 years: Art. 1964 Civil Code (personal actions without special term)
6 years: Art. 30 Commercial Code (accounting books, invoices...)
10 years: Art. 25 Law on Prevention of Money Laundering and Financing of Terrorism.
No deadline: disaggregated and anonymized data.
In the event that candidate data (CV) is processed, "Peppo and Pets" may keep their CV stored for a maximum of two years to incorporate it into future calls, unless the candidate states otherwise.
INTERNATIONAL DATA TRANSFERS
“Peppo and Pets” uses the mailing services of https://www.activecampaign.com/. The user expressly and unequivocally accepts their consent for the processing of their data and for the international transfer of the same to this service provider company/ies.
CONFIDENTIALITY
The information provided by the client will, in any case, be considered confidential, and may not be used for purposes other than those described here. "Peppo and Pets" undertakes not to divulge or reveal information about the User's claims, the reasons for the requested advice or the duration of their relationship with the User.
VALIDITY
This privacy and data protection policy has been drafted as of January 1, 2022, and may vary depending on the changes in regulations and jurisprudence that occur, being the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations in this regard at all times.
© 2022 Peppo and Pets